Shipping policy

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 Free shipping for orders over $100

Shipping option

Estimated delivery time

Price

Express 

1 to 3 Business Days

$16

Standard

3 to 9 business days

$14.90

Standard

3 to 9 business days

$21.90


Local delivery

Free local delivery is available for all orders

In-store pickup

You can skip the shipping fees with free local pickup at New Westminster, BC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to X business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9:00 a.m to 5:00 p.m Monday to Friday Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping

Shipping charges for your order will be calculated and displayed at checkout. 

 Free shipping for orders over $100

Shipping option

Estimated delivery time

Price

Express International

2 to 3 business days

$34.90

Standard International 

4 to 8 business days

$7.90

Standard International 

4 to 8 business days

$29.90

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Avery Candles is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@hearthandhomebody.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at info@hearthandhomebody.com